Contact, Returns & Repairs

Q OR REVIEWS:

Star reviews and comments are absolutely welcome on the product pages of each item - we'd love to hear what you think of your pieces to help us keep improving and growing!

If you have pictures you'd like to share (trust me, we want to see them), be sure to become apart of our little community, and simply get in touch via any of these outlets:

Instagram: @tanishka.jewellery 

Email: hello@tanishkajewellery.com

Facebook: @tanishka.jewellery.aus

RETURNS & EXCHANGES

Returns or exchanges can be organised via a direct email to hello@tanishkajewellery.com , and the process is super easy

Returns and exchanges are welcome if the item:

• Is unused/unworn and in brand new condition
• Product packaging is kept intact and as received
• If contact is made within 14 days of receiving your purchase 
• PLEASE NOTE: Personalised items and earrings are not eligible for refunds or exchanges due to hygiene reasons :)

REPAIR

As items are predominantly handmade, we may be able to repair items at a fraction of the cost of buying a new piece (depending on the nature of damage). Better for the environment and your pocket? Win Win. For a quote:

• Get in touch for an assessment of repair via email; hello@tanishkajewellery.com
• Please note: 925 silver is the best candidate for this option

This applies for scenarios including but not limited to: length adjustments & lost pendants