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Privacy Policy

PROTECTING YOUR PRIVACY

At Tanishka Jewellery (“we”, “us”, “our”), we are committed to protecting the privacy of our customers. We will not collect your personal information unless you choose to provide it to us voluntarily.

HOW WE USE YOUR INFORMATION

To provide you with the best possible experience and to understand your preferences, we may request information from you. All information collected will be handled in accordance with our Privacy Policy.

We use your personal information in a number of ways including:

  • To provide products and services to you, including processing orders, invoicing, delivery and customer support.

  • To communicate information regarding our products, services, promotions, offers and events which we believe may be of interest to you (if you have opted in).

  • To create and maintain transaction records, user accounts, tax invoices or receipts.

  • To gain an understanding of your preferences so we can improve or develop our products and services and overall website experience.

  • To carry out administration, marketing, planning, fraud and loss-prevention activities, product & service development and quality control.

CONSENT

Tanishka Jewellery will never sell or rent any of your personal details to third parties without your permission.
However, in order to provide you with the best possible service, we will share your data with the following categories of parties:

  • Companies that provide services to get your purchases to you (such as payment processors, warehouses, order packers, delivery companies).

  • Payment service providers approved by you when chosen at checkout.

  • Service providers such as marketing agencies, advertising partners and website hosts.

  • Professional analytics tool providers.

  • Credit and fraud-prevention agencies and law-enforcement agencies where required to prevent fraud or protect rights.

  • Companies you approve, such as social media platforms you choose to link or engage with.

TYPE OF INFORMATION WE COLLECT

In order to deliver our services effectively, Tanishka Jewellery may collect personal information such as your name, address, telephone number, email address, billing and shipping address, age or date of birth, credit/ debit card or payment information (via approved providers only) and your history of interactions with us in relation to communications, transactions, products, services and activities on our site.
We may also collect non-identifiable information about you (data not labelled with individual identifiers) for statistical purposes such as analysis to help improve our site. Such information may include:

  • Your computer’s IP address;

  • Browser type;

  • Webpage you visited before our site;

  • Pages within our site that you visit;

  • Time spent on those pages, items and searches on our site, access times, dates and other statistics.
    This non-identifiable data will not be used in association with your personal information.

HOW WE COLLECT YOUR INFORMATION

Your information may be collected in various ways, including when you:

  1. Browse our website;

  2. Save an item or add to your cart;

  3. Register on our site;

  4. Log into your account;

  5. Make a purchase from us;

  6. Contact our customer-service team;

  7. Click on any of our banners, hyperlinks or plugins; or

  8. Interact with us on social media.
    We may also receive information from third parties including our related entities, business partners or commercially-related partners, and from publicly available sources of information.
    We use various technologies—including “cookies”—to collect data from our website. Cookies are text files that our site sends to your browser as an anonymous tag identifying your computer. Cookies help you place an order, remember items in your shopping cart, recognise when you return to our site, and analyse your visiting behaviour. You may disable cookies via your browser settings, however this may affect certain website functions.

MARKETING MESSAGES

If you subscribe to our mailing list or provide consent, Tanishka Jewellery may send you marketing messages via email, SMS or other channels to keep you updated on our newest products, special offers or other store updates.
You will only receive such marketing messages if you have opted in.
You have the option to stop marketing messages at any time by adjusting your account settings, unsubscribing from marketing emails or contacting our customer-service team via [insert contact email].

ADVERTISING

To help you find relevant products, Tanishka Jewellery may engage in online advertising. We may show branded ads and banners when you visit other websites or apps. To do this, we use technologies such as web-beacons, pixels, ad tags, cookies and mobile identifiers, along with services from social networks (for example, Facebook’s Custom Audience feature). The types of adverts you see may be influenced by the information you provided to us while interacting with our site (such as search history or pages visited) and by adverts you have previously interacted with.

KEEPING YOUR INFORMATION

We will retain your personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes or enforce our agreements. If it is no longer necessary for us to retain your personal information, it will be securely destroyed, deleted or anonymised.

YOUR RIGHTS

You have the right to:

  • Request access to how your personal information is being used;

  • Access the personal information we hold about you;

  • Request correction or change of inaccurate personal information;

  • Request deletion of your personal data or cease further collection in some circumstances;

  • Ask us to stop sending direct-marketing messages.
    If you would like to exercise any of these rights or have questions, please contact our Customer Service team at: [insert contact email]

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy is part of our Terms & Conditions of use of our site. Tanishka Jewellery may amend this policy from time to time and any such changes will be effective immediately upon posting on our website. Depending on the nature of the changes, we may also notify you by email if we have your address.
If you do not agree with the terms of this Privacy Policy, as amended, you should stop using the site and services immediately.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we hold about you, have questions about this Privacy Policy or believe that we may have breached applicable privacy law in relation to you, please contact us at:
Email: tanishka.jewellery.aus@gmail.com